8 WAYS TO ENSURE YOU HIRE THE RIGHT PERSON
It’s no secret: organisations spend valuable time and money on search & selection. As a hiring manager, you want to make sure your process helps you attract and select the best possible candidates for your role.
Here are 8 ways to ensure you hire the right person.
1. Create a Comprehensive Job Description
Write and/or review the job description (JD) so it reflects the responsibilities and requirements of the role, including essential and desirable skills, qualifications and experience. If possible, work with the current job holder to do this as they will be able to provide you with useful insights into the role.
2. Write a Clear Job Ad
Use your new/updated JD to write your job ad. If there are essentials and desirables, such as qualifications or experience in a similar role, make sure this is clear on the ad. Your aim is to give prospective applicants a good idea of what to expect; they can then decide whether they are a good match. A carefully thought-out job ad also provides you the hiring manager, with a steer on what to look for.
3. Aim for Consistency in the Screening Process
Spend time going through the applications you receive. You may find it useful to have a checklist of essentials and desirables to refer to during this process. This list should help you remain consistent in your decisions to progress or reject applicants. As a hiring manager, you’ll know that screening is not always a cut-and-dried process, however; some applicants are a potential fit even when they don’t tick all the boxes.
4. Consider a Telephone Screen
Contacting applicants for a brief phone screen can help answer any questions you might have, especially if they don’t have all the essentials you have listed in your job ad. You might find just the person you are looking for. And if not, you’ve only spent 20 minutes on the phone as opposed to a lengthy, inperson interview.
5. Structure your Interviews
There are many different interview styles and formats, and you may have a personal favourite. To increase the probability of finding the right person, consider structured interviews. This type of interview, where you ask every candidate the same set of questions, is considered to be consistent, effective and less open to bias. Combined with a rating system, structured interviews will help you assess each candidate, compare them and decide who is the best fit. You’ll want to base your questions on the responsibilities and requirements of the role, so dig out that job description again!
6. Aim for Multiple Checks
If possible, aim for at least two rounds of interviews for your role. For certain positions, especially more senior roles, you may want to schedule additional rounds. You may also find it useful to include assessment tools, such as personality and aptitude tests, during the selection process.
7. Aim for Multiple Interviewers
By involving more than one interviewer in the decision-making process, you increase the consistency, effectiveness and fairness of your process. The additional person could be a senior manager in another department or from HR. In this set-up, one interviewer could take the lead on questions, while the other makes notes and observations. Alternatively, you could involve a peer interviewer, i.e. one of the candidate’s future co-workers.
8. Reference Check
Once you’ve whittled down your candidate pool to the final few, you’re almost ready to extend a job offer. One final step before you do: reference checks. Aim to conduct two thorough reference checks per candidate, ideally with their most recent employer(s). Again, it’s a good idea to use a structured set of questions, some of which cover off the essentials and desirables for the role.
A streamlined, effective search & selection process takes thought, planning and careful execution. As a savvy hiring manager, you’ll know there are no guarantees you’ll hire the right person every time. But you’re certainly likely to increase your success rate if you make a few key changes. So, get started on that job description today and set your new process in motion!
The professional team at Optimal Recruitment partners with employers to select the right people for their roles. Contact us today on firstname.lastname@example.org or 02 8416 4181.